For answers to the most common questions about Banktivity, please search these help articles. For all other questions, contact support.
New Banktivity for Mac
164
List of Banks Experiencing Direct Access Connection issues:
18Direct Access is offline
1Open Banking support for Australian Banks
49How can I find my Cloud Document encryption password for the new Banktivity for Mac?
2Open Banking with Direct Access is available for Fidelity Investments
53Where can I download Banktivity/iBank for Mac? And which version of macOS is supported?
42Setting up Cloud Sync in the new Banktivity
5Supported currencies and directions for manually updating exchange rates for unsupported currencies
3NSURLErrorDomain error – 1011
5American Express no longer supports Direct Connect/OFX
Banktivity 7
255
Apple Card now supported with Direct Access.
21How do I find my Banktivity ID login credentials in Keychain in the new Banktivity?
53Where can I download Banktivity/iBank for Mac? And which version of macOS is supported?
13Why have my Bank of America accounts stopped updating via legacy direct access?
15Direct Download OFX no longer supported for Bank of America
7OFX/Direct Connect will no longer be supported by Chase as of October 6th, 2022
23Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
5Can I still get Banktivity 7 or another older version?
10Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
5Why have my Capital One accounts stopped working?
Banktivity for iPhone
164
List of Banks Experiencing Direct Access Connection issues:
255Apple Card now supported with Direct Access.
18Direct Access is offline
49How can I find my Cloud Document encryption password for the new Banktivity for Mac?
2Open Banking with Direct Access is available for Fidelity Investments
42Setting up Cloud Sync in the new Banktivity
5Supported currencies and directions for manually updating exchange rates for unsupported currencies
3Direct Access with Chase UK on iOS
37Why am I seeing ‘This account is no longer reachable by direct access’?
22Why does my account say it’s closed when it’s not?
Banktivity for iPad
164
List of Banks Experiencing Direct Access Connection issues:
255Apple Card now supported with Direct Access.
18Direct Access is offline
49How can I find my Cloud Document encryption password for the new Banktivity for Mac?
2Open Banking with Direct Access is available for Fidelity Investments
42Setting up Cloud Sync in the new Banktivity
5Supported currencies and directions for manually updating exchange rates for unsupported currencies
3Direct Access with Chase UK on iOS
37Why am I seeing ‘This account is no longer reachable by direct access’?
22Why does my account say it’s closed when it’s not?
Banktivity 6
255
Apple Card now supported with Direct Access.
21How do I find my Banktivity ID login credentials in Keychain in the new Banktivity?
53Where can I download Banktivity/iBank for Mac? And which version of macOS is supported?
13Why have my Bank of America accounts stopped updating via legacy direct access?
23Why have my Chase accounts stopped working with Direct Access (errors 430/412 ‘Site not supported’)?
5Can I still get Banktivity 7 or another older version?
10Fidelity and Vanguard blocking DA from 8 am – 5 pm, ET.
5Why have my Capital One accounts stopped working?
10Direct Access v1 Subscription Time No Longer for Sale
65Schwab requires Direct Access. OFX/Direct Connect is no longer an available option.
Banktivity 5
255