We are currently experiencing issues with data quality issues with Ally Bank through Yodlee that results in transactions downloading to the incorrect accounts. Yodlee is working to correct this as quickly as possible.

Plaid has since resolved the data quality issues and you are welcome to connect via Plaid.

First you will need to disconnect your Ally accounts from Yodlee, and then reconnect them via Plaid. Here’s what you’ll do:

To disconnect the account:
– Double-click on the account
– In the popup window that appears click on the Check Status button
– In the Account Connection Status window click on the Options button
– In the popup window that appears click the Disconnect button

Next, go to Banktivity > Settings > Advanced, and check the box next to ‘Enable Direct Access Sites Under Development.’

Then, quit Banktivity and relaunch.

To relink accounts:
– Double-click on one of the accounts
– In the popup window that appears click on the Configure Connection button
– Follow the prompts in the windows that appear.
– Choose the listing for Ally Bank – US
– Choose Plaid as the connection method.

If you do not want to connect via Plaid, you can use Manual/Web Downloads to update your account(s) in Banktivity. We have a Support Article on our website that explains Manual/Web Downloads in detail, here is the link:https://www.banktivity.com/support/articles/banktivity-for-mac/how-to-use-manual-web-downloads-in-banktivity/