You've come to the right place. We can help you!
It is important that you follow the steps exactly as they are outlined below to ensure your document will be restored with the most current data. If you are using Cloud Sync and see an “Invalid Document ID” error it means that you need to send an entirely new set of data back up to…
If you are setting up a new Banktivity ID account or resetting the password for your Banktivity ID account and are not receiving the verification or lost password emails successfully, please try adding no_reply@iggsoftware.com to the address book for your email application. You will also want to check your junk and spam folders as well.…
Direct Access syncs account data from thousands of banks, credit unions and other financial institutions around the world. As a new user of Direct Access, you can set up all of your accounts during a free 30-day trial to see how seamlessly Direct Access works.
Direct Access is a service exclusive to the IGG Software products Banktivity for Mac, Banktivity for iPad, and Banktivity for iPhone. It allows you to view all of your financial transactions – even pending ones – in Banktivity as soon as they become available in your online accounts. Once your banking logins are set up,…
Security and privacy were our paramount concerns in the development of Direct Access. We built both the service and its business model around those priorities. Your finances are no one else’s business. Direct Access is ad-free. There are no third-party services offered to users. Your data is never accessed, aggregated or analyzed in any way that…
To view the original details of a transaction downloaded from your bank in Banktivity for Mac, double-click the transaction as if you were editing it and click on the icon that looks like a lowercase i next to the payee field. This is the case for transactions which you have edited and saved, and even…
If you are receiving an error message when using the built-in browser in Banktivity that says “Can Not Make New Browser Window,” this is an indication that your bank is implementing pop-up windows during the download process. The built-in browser in Banktivity does not support pop-up windows. You will need to download your transactions using an…
In Banktivity, a loan account is a special account type with a setup that lets it calculate the amortization schedule. Banktivity makes the assumption that a loan is money you owe others, and in the current version, it doesn’t work the opposite way. In other words, Banktivity doesn’t amortize loans made to others. You’ll have to…
Updated: 8/06/24 3:36 pm EST: Today’s LSE prices should be resolved. At this time, we have disabled real-time pricing updates for LSE stocks due to a bug that has been discovered. Our teams are working to correct this in a future update. LSE stocks will update end of day as before. We are working to…
We do not recommend attempting to save Banktivity Document (data) files in folders that sync with services like Dropbox, Google Drive, OneDrive, etc. We have seen many instances of corruption from Banktivity users who attempt to store their Banktivity Document (data) file on these services. The issue is that Dropbox can alter the document at any time…
October 18, 2024 | 34 Comments
Hello everyone. I just wanted to take this opportunity to let you all know Banktivity 9.5 is now available for macOS, iOS and iPadOS. Some of...
April 5, 2023, 07:10 PM
Just announced on our blog that Banktivity 9 public BETA is available for those interested in helping test: https://t.co/0cMIrUJ8b2
An honest mailing list, opt-in or out at anytime.