104 articles New Banktivity for Mac Page 4 / 11

Can I save my Banktivity Document (data) file on Dropbox, Google Drive, OneDrive, etc…?

We do not recommend attempting to save Banktivity Document (data) files in folders that sync with services like Dropbox, Google Drive, OneDrive, etc. We have seen many instances of corruption from Banktivity users who attempt to store their Banktivity Document (data) file on these services. The issue is that Dropbox can alter the document at any time…

What’s the difference between Direct Access and Direct Download OFX?

Direct Access is a service that’s exclusive to Banktivity (for Mac, iPad and iPhone), Direct Access is a method for updating account data automatically. Direct Access connects to thousands of banks worldwide, and allows you to see all of your financial transactions in Banktivity as soon as they become available in your online accounts. Once…

How can I archive my older Banktivity data?

In the new Banktivity, you can now archive your older data by going to File > Remove Historical Data. With our Remove Historical Data feature, you can trim down your existing document and save off your older data in a separate document. Here is an example of how it works. Let’s say you have a…

My account balance is incorrect, how can I adjust the balance?

You can quickly correct the balance for any non-investment account by first clicking on the account name in the column on the left hand side of the main Banktivity document window (single-click). Then go to Account > Adjust Balance and enter the proper current balance as of today’s date and click Adjust Balance Credit Card…

I just set up my account in Banktivity, but only a few months of data imported into my account. How can I download the older data?

Direct access typically allows customers to download their financial data anywhere between a 30 and 90 day window. The exact timeframe is determined by the bank. You may be able to export a larger timeframe of transactions from your bank’s website to a file that can be imported into Banktivity. Once you login to your…

Are tutorial videos or a user manual available for Banktivity?

We do not have a downloadable manual as we have in the past, but in the application there is now a link to extensive help files that are available on our website. You can access these in Banktivity by going to Help > Banktivity Help You can also access them directly with this link: https://www.banktivity.com/help/v9/…

Does Banktivity offer phone support?

In addition to these Support Articles and resources such as video tutorials and a user manual, Banktivity support is offered exclusively by LiveChat and email/tickets. This allows us to keep a record of correspondence so any one of our staff here in tech support can jump in if need be. Live Chat support is available…

After importing my data from Quicken none of my transactions are reconciled anymore, how can I fix this?

When importing data from other financial applications reconciliations will not import through the QIF (or QMTF) file.  To quickly mark your historical transactions as reconciled we recommend creating a “catch-all” statement using the following steps: Select the account you would like to reconcile and click on the word Statements. In the statement view, click the…